Your Ultimate Marketing Plan: Four Key Areas
There are several strategies you can use to grow your business, but
they all fall under four general categories:
Attract new customers. Increase the average sales amount
from each sale. Entice your customers buy from you more often. Keep your customers for life.
The first and last are obvious for reporting in your marketing efforts.
But the two in the center are just as important in the overall growth and profitability of your business. If a small business
is receiving a significant potion of its new business from referrals, they are probably not spending enough time attracting
new customers from the marketplace.
But referrals are the best kind of customers, you say. Yes, they are
great, but if you spend the majority of your time and money trying to get them you may be neglecting a whole group of new
customers that are waiting to buy from you. Also, if a small business spends all its time marketing to new customers and ignoring
existing customers, you may be missing out on a lot of ripe fruit. As I mentioned, there are many ways to leverage your marketing
efforts in these four categories. Here are just a few ways to improve each of your areas of growth:
Attract more new customers…
• Select a
niche market that you can easily contact and dominate it.
• Develop a CONSISTENT marketing strategy that compels
your prospects to contact you to learn more about how you can help them.
• Establish an active referral program.
Increase the average sales amount…
Upsell your
customers
Suggest add-on items and services that complement your customer’s purchase.
• Sell in sets at
a savings from separate item prices.
Make your customers buy from you more often… Establish
CONSISTENT communications that present enticing, reactive offers. Follow up with your customers after the sale (what a concept!)
Answer questions and suggest other product that may help them. Track your customer’s usage and buying patterns to suggest
purchases right before they actually need them (this also helps keep the competition away).
Hold on to your customers for life… Deliver STELLAR
customer service by going the extra mile. Give your customers the opportunity to “go on record” by giving you
testimonials about your great customer service. Survey your customers from time to time to gauge their level of satisfaction.
How do the top direct sellers get where they are? They build
a strong team!
If you are interested in recruiting, you sometimes need to recruit
beyond the obvious. In addition to money, career, etc., many are driven by an emotional need. The following are a few terms
to use to pepper your recruiting conversations.
"Imagine the feeling of this:" (Name a Benefit...)
"Imagine the feeling of complete freedom to do what you want and live
where you want?"
"Imagine the feeling of being in a position to have the resources
to help a friend or family member in need. How would that feel?"
"Imagine the feeling of accomplishing your goals and having the power
to help others accomplish theirs? How would that help you?"
These ideas may help spark you to look at your business practices
a bit differently. Give them a try and see how they can help you develop not only your sales, but your team and downline as
well.
Learn more about how to develop your direct sales business with our Direct Sales Power Series at www.isellmoretoday.com